Stanchart launches new Customer Service

Accra (Greater Accra), 22^nd October 99

Standard Chartered Bank (SCB), has launched an innovative "National Collection Services" which will give customers a wide-range of banking facilities and provide faster access to funds.

Launching the service at a meeting of bank officials and customers at the La Beach Hotel on Thursday, Mr. Kobby Bentsi-Enchill, the Product Development Manager, said the Service would enable customers to deposit cheques in any part of the country without having to operate multiple accounts.

Some of the highlights of the Service, he said, are provision of faster credit of funds by way of automatic transfer to customer's "Concentration Accounts" and simpler reconciliation.

Others are comprehensive coverage for efficient clearing, improved cash flow and provision of accurate information, he said.

Mr. Christopher Castleman, Executive Director, responsible for Africa, Middle East and South Asia, unveiled a special plaque to mark the official commencement of the service.

Mr. Castleman, who is on a week's visit to acquaint himself with the operations of the bank in the country, said he hoped the Service would revolutionise banking for customers and help expand their businesses.

The Service Network covers Accra High Street, Bolgatanga, Cape Coast, Obuasi, Kumasi, Harper and Kejetia, Takoradi, Takoradi Harbour and Market Circle, Tamale, Tarkwa and Tema branches of the bank.

Others are Agricultural Development Bank branches in Hohoe, Koforidua, Sunyani and Wa, which look after the interests of Stanchart.

Coca-Cola International (Ghana), Mobil Oil Company and Latex Foam Rubber Manufacturing Company are the first to be hooked to the Service.

GRi